(Go and speak to different users of the product and the people in the chain: households buying the product, shopkeepers selling the product, churned users, and users using competitor's products. In the case of B2B products identify the decision makers, the influencer, the blocker, and the end-user)
hello this is great and I love it
Understanding your ICP
(There are separate tables for both B2C and B2B products, put down your your ICP’s in a Table Format, use this as a reference.
This table makes it super clear for anyone to understand who your users are and what differentiates them)
B2C Table
Criteria | User 1 | User 2 |
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Name |
|
|
Age |
| ​ |
Demographics |
|
|
(refer the table below) |
| ​ |
Need |
|
|
Pain Point | ​ |
|
Solution |
|
|
Behaviour |
|
|
(refer the table below) |
|
|
Perceived Value of Brand |
|
|
Marketing Pitch |
|
|
Goals | ​ |
|
Frequency of use case |
|
|
Average Spend on the product | ​ | ​ |
Value Accessibility to product |
| ​ |
Value Experience of the product |
| ​ |
Note: This is not an exhaustive list, you know your product better, add/remove as per the context! |
| ​ |
B2B Table:
Criteria | ICP1 | ICP2 |
---|
Name | ​ |
|
Company Size | ​ |
|
Location | ​ |
|
Funding Raised | ​ |
|
Industry Domain |
|
|
Stage of the company |
|
|
Organization Structure |
|
|
Decision Maker |
|
|
Decision Blocker |
|
|
Frequency of use case |
|
|
Products used |
|
|
in workplace |
|
|
Organisational |
|
|
Goals |
|
|
Preferred Outreach Channels |
|
|
Conversion Time |
|
|
GMV |
|
|
Growth of company |
|
|
Motivation |
|
|
Organization Influence |
| ​ |
Tools Utilized in workspace |
|
|
Decision Time |
| ​ |
Note: This is not an exhaustive list, you know your product better, add/remove as per the context!​ |
|
|
​
We have multiple users of a product, and not all of them can be our ICP for whom we make our strategies; we need to prioritise.
(use this ICP prioritization table)
Criteria | ICP 1 | ICP 2 |
---|
Adoption Curve | High | High |
Appetite to Pay | Low | High |
Frequency of Use Case | Medium | Low |
Distribution Potential | High | High |
TAM | ​ |
|
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